Many technology consulting firms and Managed Service Providers have specialties, so you need to understand their service focus. You don’t want a company concentrating on backup and disaster recovery services to work on mobile device support. IT environments today are so interdependent and interconnected we recommend the IT consultants you select have a broad range of experience in many disciplines.

What do you want an IT consulting firm to do?

When searching for a top IT consultants, you need to prioritize what you are looking for and understand how an IT consulting company can impact a particular project and your overall organization.

10 Ways to Engage an IT Consultant:

1. Assistance with a project
2. Acquisition and installation of a new piece of equipment
3. To augment your IT staff bringing an “outside” perspective
4. Management control of the consultant’s activities
5. To create a long-term relationship?
6. Help for a “mission critical” project or day-to-day support?
7. Ongoing support and maintenance from this consulting firm?
8. A consultant to work with your sensitive intellectual property (IP)?
9. Training or a knowledge transfer from this consultant?
10. Selection of a particular person for ongoing support

These considerations are essential when hiring IT consultants and should be reviewed to ensure both the success of your project and the success of your relationship.

IT consultants that bring the most value are those with actual operating experience.  Synoptek has 20 years experience operating all types of IT environments. We currently manage thousands of devices for over 3,000 clients.  It is this “depth and breadth” of skills that deliver more value to our consulting clients.  Don’t be limited by selecting IT consultants with limited expertise or limited focus.

Technology Consulting:

• IT performance improvement
• Business process improvement
• Capacity planning and management
• Remediation, troubleshooting, and repair
• IT infrastructure design and architecture
• Microsoft Exchange support
• Microsoft Office 365 migrations and management
• Backup and Disaster Recovery

Strategic IT Planning and Consulting:

• Aligning your business objectives to your IT infrastructure
• Change management
• Analyzing the ROI on your IT investments
• Outsourcing cost analysis

Cloud Consulting:

• Migration
• Performance
• Security
• 24×7 management
• Azure, AWS, design, configuration and 24×7 support
• Virtualization migration and hosting

IT Security Consulting:

• Cloud Security
• Regulatory and Compliance Management
• Backup and disaster recovery plans
• Active intrusion protection and detection
• Security monitoring

Apple and MAC Consulting and Support:

• Troubleshooting
• Compliance and security
• Operating in a hybrid environment

VoIP Services Consulting:

• Voice-over-IP troubleshooting and 24×7 support
• Design and configuration
• VPN, MPLS configurations
• VoIP services

At Creativestar, we work daily with forward-thinking IT professionals using advanced systems focused on leveraging technology to increase business performance. Our IT consulting process is to work one-on-one with your team to understand your goals, business processes, and current information systems capabilities.

Our IT consultants bring the all-important “operating experience” of a Managed Service Provider providing 24×7 global support for more than 3,000 clients and thousands of devices. As a Managed Service Provider, unlike “pure” IT consulting companies, we understand the “operational” characteristics of multiple IT platforms, monitoring tools, and devices.

The Top  7 Reasons Our IT Consulting Services are Engaged:

1. The IT infrastructure/devices/hosting needs to be fixed or is not performing
2. The need to quickly scale IT infrastructure
3. The need to implement cost reductive measures
4. Executives confronting significant capital expenditures and legacy equipment problems
5. Managers are confronting business expansion challenges
6. The need to adhere to changing compliance regulations
7. The need to merge multiple IT operating environments